This does NOT mean that insurance companies would not be responsible for paying whatever is covered under your policy. ![]() This means that you will not receive a bill from PHA or pay anything out of pocket when these services are provided. With the Families First Coronavirus Response Act, the federal government has eliminated patient cost sharing for certain COVID-19 testing-related services, including the associated physician visit, E-visit, or emergency department services, until the end of the public health emergency. We would like to encourage our patients to call us at 70 (ext 1132) to ask about increased flexibility regarding payment plans or to inquire about our financial assistance options during this stressful time. We understand and are empathetic to the financial hardships our patients may be facing. To our valued patients: We are all facing challenging times during this COVID-19 pandemic. Primary Healthcare Associates (PHA) COVID-19 Testing Billing Information If you have received a bill related to COVID-19 testing and you have questions, please call us at 84 (option 2). ![]() We recommend that if you have been tested for COVID-19 and have questions regarding your specific benefits, contact your insurance company to get an explanation of your coverage. You will not receive a bill or be expected to pay out of pocket for any COVID-19 testing-related services for which cost sharing is waived. Therefore, we still require you to provide your insurance information when receiving COVID-19 testing-related services. This means that you will not receive a bill from UCMC or pay anything out of pocket when these services are provided. ![]() We would like to encourage our patients to call us at 84 (option 2) to ask about increased flexibility regarding payment plans or to inquire about our financial assistance options during this stressful time. Our patient financial services staff are here to help you navigate the financial aspects of your health care - from bill payment to financial assistance. At the University of Chicago Medicine and Comer Children's Hospital, we understand that sorting through and paying medical bills can be stressful and confusing, especially when you or your loved one is ill.
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